About Closca Fuga Foldable Bike Helmets

• Why is Closca Fuga a Safe Bike Helmet?

Of course it is! Remember your head is inside and it is impossible to collapse the helmet during a crash. So, with the Closca Fuga helmet you are totally protected.

Closca Fuga foldable helmet complies with European and American safety regulations

Europe and Asia : EN 1078

USA and Canada : CSPC

• Why our Portable System is Useful?

Closca Fuga reduces its volume by more than 50% with our patented folding system. You can put the helmet in any suitcase, purse or backpack.

Its 3 mobile concentric rings allow the helmet to fold itself while having a double safety certificate (EN1078 + CPSC).

Foldable-bicycle-helmets-closca-fuga-black

• What Are The Measures Of The Helmet?

Please, if you want to learn about the measures of our Foldable Bike Helmets, see example in figure for size M (measures in millimeters).

 

 


About Warranty and returns

• My Closca Fuga arrived damaged, what should I do?

Contact us as soon as possible to achieve a solution at info@closca.co

If this is an issue of transportation it is necessary we put a formal complaint against the company within the first 24h.

• What Is The Policy On Returns And Exchanges?

If you don't like our foldable bike helmet as much as we do, you can return it.

You have a 14 days period, please contact us at info@closca.co

Remember: Our Closca Fuga foldable bike helmets are protection elements. We can not make a return of a product that has been used since we do not know if it has been damaged, so please, contact us ASAP.

In any case we will check the Closca Fuga foldable helmet to be sure it is in perfect condition and we will proceed to Refund.

IMPORTANT: You must send the product and the package in perfect conditions to get a full refund. If any of them are not in perfect conditions by reception a reduction to the final refund will be applied. 

Please contact us for more details about this prior to be sent. 

• What Kind of Warranty does my Foldable Bike Helmet have?

Closca Fuga foldable bike helmets include a two (2) years international warranty from the date of original purchase. Usually the helmet manufacturers give 1 year. 

The helmet will be repaired or replaced, at Closca’s option.

Warranty covers only manufacturing defects.

Damage from impact, cleaning, storage or other facts are not covered by the warranty.

In order to use the warranty you should follow your commercial channel:

If you bought it on our website please contact us. If you bought it from a dealer, please contact the person who sold it to you.

In any case you must provide proof of purchase.

• My Foldable Helmet is out of Warranty, can you help me?

Please, contact us. We are interested in your safety.

 


About Closca Fuga Maintenance

• How Do I Take Care of My Foldable Bike Helmet?
Closca Fuga Foldable Helmets are made of materials that can be damaged by many commonly available cleaners. Petroleum based solvents or cleaners are especially dangerous. They can damage a helmet so that its protective capabilities are significantly reduced. Many times this damage is not visible. For best results, clean the foldable helmet using a soft cloth or sponge, warm water and mild soap.

• How Do I Store My Foldable Helmet?

After each use, allow the Closca Fuga foldable helmet to air dry and then store it in a cool, dry place where it won’t get damaged. Excessive heat can damage your helmet. For example, in direct sunlight a dark gear bag, the interior of a car, or an automobile trunk can get hot enough to cause heat damage (damaged helmets will appear to have uneven or bubbly surfaces). Therefore, when not being used for a period of time we recommend that the helmet be placed back into its box or case and stored in a cool, dry place.

• How Often Should a Helmet Be Replaced?

If the foldable helmet is visibly damaged (cracked outer shell, crushed or cracked foam liner or any other damage) don’t use it. Please note that some or all of the helmet’s protective capacity is used up when impacted, and the damage to a foldable bike helmet is not always visible.

We recommend you to replace the helmet after 5 years in any case.

 


About Closca Fuga Main Characteristics

• Can I create my own props?

Of course! In Closca we seek total customization, always respecting the safety. Therefore we ask you not to modify in any case the hull structure and safety elements such as straps or buckles.

You can customize covers, rain protectors or the viewfinder, taking care always to preserve visibility. There are endless possibilities to customize a Closca Fuga foldable helmet!

• How can I choose my size?

Closca Fuga is available in 3 different sizes: S, M, L.

Our foldable helmet has an elastic fitting system at the back to ensure a better fitting.

To choose your size, please use the following instructions:

Helmet Size

 

If you have an Asian shape head, you should increase to this table 1cm to ensure the foldable helmet fits correctly.

In the case of a doubt and for better comfort we recommend choosing the upper size, as we have an adjustable elastic rubber system in the rear part of the helmet.

• How Light is the foldable helmet?

Closca Fuga is a lightweight helmet that despite offering security and foldability is one of the lightest helmets. It weights 250g-290 [S size to L size]

• Does Closca Fuga foldable helmet have a ventilation system?

Closca is the first helmet of its kind with an advanced ventilation system that offers a constant airflow for the city rides without compromising on aesthetics. The nature Fuga’s ventilation system design allow for the helmet to protect from sunstrokes and light rain.

This ventilation system is comprised of a few holes in between the rings that allow flow in and get out.

 

• Can I Use My Closca Fuga Helmet for Other Sports/Activities Besides Cycling or Skating?

The Double Certification for Closca Fuga allows the use for biking, skating and rollerblading. We designed the helmet to be used for city cycling and do not recommend any other kind of sport.

• How much does Closca Weight?

Closca Fuga is a lightweight helmet with its 250 to 290g depending on size.

• Can my child wear a Closca Fuga foldable helmet?

Certification is identical for all ages and our size S foldable bike helmet fits most of children aged 6+.

 


About Buying and Paying

• Where can I buy Closca Fuga foldable helmet?

You can get it right here on our website.

We offer worldwide free shipping in 4-5 working days.

We also offer them in different retail stores such as the MoMA Design Store in New York, Paul Smith stores in New York and San Francisco and other retailers around the world.

• What is the delivery time?

The ETA depends on the region the product is shipped to. 80% of our orders are delivered within 4 to 5 working days after shipping.

If you already purchased a product and are still waiting for your order to be delivered, please contact us.

• How can I pay for my order Safely?

You can pay your Closca Design products by credit card or Paypal. We do not accept bank transfers or payment on delivery.

• Can I buy in your Site all Products Manufactured by Closca?

Not all products are sold in our website. Closca Design launches special editions for sale only in certain regions or even certain stores. If you've seen a helmet and you can't find it in our website it means that it is a special limited edition. 

• What currency is used in the web?

All our products have their price in EUR (€), USD ($), CAD ($), GPB (£), CHF (Fr.) and DKK (kr)

• Refund and Exchang shipping costs

Shipping costs must always be covered by the customers unless specific offers or personal discount codes.

The cost of these is variable and depends on the urgency of shipping and the region to which is sent.

 

• How Can I Change Closca Fuga´s Visor?

Closca Fuga offers a range of colored and special fabric accessories. To change the visor, simply take off the one that comes with the helmet and put the new one aligned with the front of the visor.

When changing the visor, we recommend putting the helmet down.

Closca Visor

 

 

• How Do I Put The Nordic Apparel?

The Nordic Apparel for Closca Fuga is a completely new accessory for a bike helmet, there’s some explaining to do before you can set it up but don’t worry: it’s easy.

 

You’ll receive the Nordic Apparel in a separated pack. 

First, take off the packaging and the protecting bag.

You’ll receive the Nordic Apparel in a separated pack.

First, take off the packaging and the protecting bag.

Make sure the front flap is facing upwards.

If it’s not, gently turn it around with a simple gesture. 

Take your visor off the helmet and place itface down.

Start by putting the front part of the apparel accessory.

Push it slightly so it stays put. 

Adjust the rest of the Nordic and you’re good to go!